Heally review

Heally is a broad telehealth platform with a longevity line next to its weight-loss, hormone and lab programs. For readers here, the products that matter are compounded NAD+ (as an injection or a nasal spray), compounded glutathione injections and compounded sermorelin, with rapamycin and metformin on the same menu. NAD+ is $165/mo in either form and glutathione starts at $99/mo, each on a plan the product page says is billed only when you reorder. The NAD+ page and the nasal spray explainer cover where NAD+ stands with FDA, and Heally's own product pages say plainly that both NAD+ and glutathione are compounded drugs with no FDA-approved use.

The prescriber side is named. The footer says all medical services are provided by HLY Medical Group PA, and the visit is a short live consult with a physician by video or phone. The first consultation is free. The FAQ explains that a card authorization hold appears about 48 hours before your appointment, and that you're charged only if the doctor approves you. The relevant check is clinical review before prescribing; the separate payment sequence should still be confirmed for your selected service.

The pharmacy side is not named. The terms say Heally isn't a pharmacy and doesn't dispense medication, and that third-party pharmacies handle fulfillment, pricing and refills. Product pages refer to a "partner pharmacy" or "a state-licensed 503A pharmacy" without giving its name, so the license line below has nothing to look up. Ask your care team which pharmacy will compound your NAD+ or glutathione, and in which state it is licensed, before you approve the first charge.

Two more things to settle before you start. Sermorelin shows only a first-month price, so ask what each refill costs after that. Confirm the actual clinician, consultation format and follow-up access for your prescription rather than assuming every service on this broad platform uses the same process. The sermorelin page covers where that compound stands.

The reorder wording is product-specific. Heally’s general terms also authorize recurring subscriptions and allow renewal processing up to two days before the next period. Cancel through the account or support early enough for that processing date, and ask which arrangement governs the selected medicine. The terms reject partial-period refunds except where law requires them. A starting monthly offer does not guarantee an identical bill at every dose or after a plan change. Neither the included consultation nor a price shared by injection and nasal forms establishes equal clinical benefit, quality or absorption.